Be wary of fraudsters, who send you an e-mail or phone and claim to be from the bank and then ask you to update your personal information.

from the bank and then ask you to update your personal account information.

Phishing is an email scam, where fraudsters send you an email and claim to be from a reliable organization, such as a banking institution.

How it works;

You receive an email to update your details by clicking on a link or an icon.

Once you click on it, a fake is launched.

On the website, you are asked to share your account details, username or password for online banking, email account or bank card details.

Any details you provide on the fake website are captured by the fraudsters and used to defraud you.

How to identify it;

There’s usually a sense of urgency in the email, followed by a threat (like the suspension of your bank account)

.You need to respond quickly, not giving you time to think things through or ask someone for advice.

The email states that you have been a victim of fraud, or have received funds, and you need to log in to your accounts ‘here’ to report the incident and cancel your bank card or give permission to release the sum of money

.You’re asked to supply your personal and account details via a hyperlink, attachment or icon, provided in the email.

What can you do;

If you receive a suspicious email containing links, please forward it to for shutdown.

The Standard Bank of South Africa Limited (Reg. No. 1962/000738/06). Authorised financial services provider.
Registered credit provider (NCR CP15).

The Standard Bank email disclaimer and confidentiality note:

This email, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of the Standard Bank Group Limited and/or its subsidiaries (“the group”). It is confidential, private and intended for the addressee only.

Should you not be the addressee and receive this email by mistake, kindly notify the sender, and delete it immediately. Do not disclose or use the email in any manner whatsoever.

Views and opinions expressed in this email are those of the sender unless clearly stated as those of the group.

The group accepts no liability whatsoever for any loss or damages – whatsoever and howsoever incurred – or suffered resulting or arising from the use of this email or its attachments. The group does not warrant the integrity of this email nor that it is free of errors, viruses, interception or interference.

The group will never send you any email or other communication asking you to update or provide confidential information about you or your account. If you have any doubts about the legitimacy of this email or other emails you receive claiming to be from Standard Bank please forward them to

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We are very grateful to The Standard Bank who kindly allowed us to publish their newsletter. It was sent to all their customers last year. We hope it will assist you in the prevention of any attempted fraud on any of your banking accounts